
Open WhatsApp Business and tap on ‘More Options’, go to ‘Settings’ and select ‘Business Settings’ and finally tap on ‘Statistics’. WhatsApp Business Statistics feature displays how many messages are sent, delivered, read, and received. This feature helps you calculate your productive customers’ engagement and experience. WhatsApp Business has an inbuilt analytics feature called ‘Statistics’. WhatsApp admin can configure Away Messages to automatically be sent as scheduled (Always Send, Custom Schedule, Outside of Business Hours) WhatsApp Business Statistics Here you can set ‘Away Message’ or ‘Greeting Message’ as per your needs. To set up a custom message, tap on ‘More options’, go to ‘Settings’ and navigate to ‘Business Settings’. WhatsApp admin can also set up a greeting message or introducing messages for your business. Your customers get to know when to expect a response and don’t feel avoided. You can customize an away message to be automatically sent to WhatsApp chats when you are unable to answer the messages. This is again one of the most intuitive benefits of WhatsApp business account. To easily categorize your leads, and filter them for mask messages, create labels and find your contacts in one go.

With WhatsApp Business App, you can create labels to organize your contacts or chats. This is one of the greatest benefits of WhatsApp business account that WhatsApp admin can configure hotkeys to send quick replies and customize them as per your needs. WhatsApp Business allows WhatsApp admin to create and send quick replies from your existing frequently sent messages. WhatsApp Business Account lets you create a more descriptive and powerful business profile with the most helpful information for your customers like your address, business hours, email address, business description, website and contact number with Map location. There are numerous fascinating features of WhatsApp Business Account however we have listed only a few of them that are most useful for a business. Hence to change WhatsApp to Business Account, either you deregister your existing WhatsApp account or use a secondary SIM for WhatsApp Business App. If you want so, WhatsApp admin will need to deregister your number from WhatsApp and then register it with WhatsApp Business. You can NOT use the same phone number used with a WhatsApp account to register a WhatsApp Business account. WhatsApp and WhatsApp Business are not connected, they are separate identities.

Can You Change WhatsApp to Business Account? WhatsApp Business offers you tools to quickly automate responses, sort and manage messages to connect with your customers easily.

Using WhatsApp Business App, WhatsApp admin can create personalized catalogs to showcase your products & services offered.
